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Report pollution

If you are experiencing a genuine emergency phone ‘000’. For more information, go to the Triple Zero website.

The Northern Territory has several regulators and agencies that respond to pollution issues.

To find the most suitable provider for your issue please refer to the list below that best matches your issue.

The Environment Regulation Division processes reports related to:

  • Environmental protection approvals and licences or non-compliances with the general environmental duty
  • Discharge of waste to waterways
  • Sites with environmental approvals to manage significant impacts
  • The onshore petroleum industry where a petroleum interest has been granted.

Environmental and waterways

Onshore Gas sites

For all other pollution reports on other regulators and service providers.

Pollution report triage guideline

For more information about reporting pollution, how reports are handled and how we deal with your information read the Triage Guideline PDF (662.7 KB) which explains:

  • How we receive pollution reports
  • Whether we triage
  • How we triage
  • How we respond
  • When we do not take action
  • How we deal with your information

Other Regulators and Service Providers

Certain pollution incidents may be better addressed by industry-specific regulators or other service providers.

The table below lists common issues and the appropriate contact details for other regulators and providers.

For higher-risk matters reported to our Division, we may notify other relevant service providers or regulators as part of our response.

For more details on our notification process, read the Triage Guideline PDF (662.7 KB).

Contact details for other regulators and service providers:

Issue or concern Contact details
Agriculture and veterinary chemicals (Spray drift) Department of Industry, Tourism and Trade
Phone: 08 8999 2344
Email: chemicals@nt.gov.au
Air Quality Department of Health
Phone: 1800 095 646
Asbestos (Human health issues) Department of Health
Phone: 1800 095 646
Asbestos (In the workplace) NT WorkSafe
Phone: 1800 019 115
Email: ntworksafe@nt.gov.au
Building, Plumbing, and Swimming Pool Safety Building Advisory Service (BAS) 
Phone: 08 8999 8985 
Email: bas@nt.gov.au
Development and Planning (sites with development
permit or land use complaints)
Development Assessment Services (DAS) and Lands Planning
Fish Kills Fish Watch Hotline (24 hr)
Department of Industry, Tourism and Trade
Phone: 1800 891 136
Food safety Department of Health
Phone: 1800 095 646
Injured marine wildlife Department of Environment, Parks and Water Security
Phone: 1800 453 941
Litter on council land Contact your local council
Contact details at: NT Councils | LGANT
Litter on Crown land Land Administration – Crown Land
Phone: 08 8999 6886
Litter in parks and reservesParks and Wildlife
Email: parkmanagement.pwcnt@nt.gov.au
Mining Department of Environment, Parks and Water Security
Mining Division
Email: mineralinfo.depws@nt.gov.au

Report a notifiable mining incident

Poison Poisons Information Centre
Phone: 13 11 26
Sewage Power and Water Corporation
Phone: 1800 245 090
Web: customerservice@powerwater.com.au
Smoky motor vehicles Motor Vehicle Registry
Darwin email: mvrtestshed.darwin@nt.gov.au
Alice Springs email: mvrtestshed.alicesprings@nt.gov.au
Water Quality Bore Water
Department of Health
Phone: 1800 095 646
Town Water
Power & Water Corporation
Phone: 1800 245 090
Email: customerservice@powerwater.com.au

Noise Issues (Various)

Issue or concern Contact details
Barking dogs, birds noise Local council
Contact details at: NT Councils | LGANT
Excessive vehicle and motorcycle noise Motor Vehicle Registry
Darwin email: mvrtestshed.darwin@nt.gov.au
Alice Springs email: mvrtestshed.alicesprings@nt.gov.au
Licensed venues and patrons noise NT Licensing Commission
Email: directorliquorlicensing.ditt@nt.gov.au
Domestic arguments (non-emergency) NT Police, Fire and Emergency Services
Phone: 131 444
Neighbourhood noise (e.g., noisy pool pump, gates) Attempt to resolve the matter directly with the
tenant, agency, owner or body corporate.

Seek assistance from the Community Justice Centre, a
Northern Territory Government service offering free community mediation.

Address: 2B1 CASCOM Centre, 13 - 17 Scaturchio Street, Casuarina NT 0810
Email: cjc@nt.gov.au
PO Box: PO Box 41964, Casuarina NT 0811
Free call: 1800 000 473

Party and anti-social behaviour NT Police, Fire and Emergency Services
Phone: 131 444
Vehicle and property alarms NT Police, Fire and Emergency Services
Phone: 131 444
Civil/private aircraft noise Air Services Australia
Phone: 1800 802 584
Web: Report Aircraft Noise
Military aircraft noise Department of Defence
Phone: 1300 333 362
Web: defence.gov.au/aircraftnoise
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