Report a pollution problem or complaint
You can report a pollution problem or complaint through our hotline number or online.
You can remain anonymous when reporting pollution or lodging a complaint.
But with no or limited contact information, this may reduce the ability of the NT EPA to investigate the complaint/problem. Especially if we need to seek extra information to assist with the investigation.
Remaining anonymous will also prevent us from reporting back to you on the results of any investigation.
NT EPA pollution hotline
Phone: 1800 064 567
- Free call 24 hour service
- In an emergency or life threatening situation, call 000.
Report online
You can report your pollution problem or complaint online via the NT EPA pollution reporting online form.
What to report
In some cases, we may not be the appropriate agency to help you. View our list of responsible agency contacts PDF (98.4 KB) or refer to contacts listed below.
-
Reporting what How to report It Major pollution incidents that require urgent attention such as significant illegal dumping, oil spills or fish kills. Please call Pollution Hotline now on 1800 064 567 Non-urgent environmental pollution problems and complaints such as construction noise affecting you in your home, offensive odours from industry, algal blooms, unreasonable dust, inadequate storage or handling of waste, and visible sheens or discolouration of water ways, contaminated sites etc. Report via one of the following: Online form
Email: pollution@nt.gov.au
Post: GPO Box 3675, Darwin NT 0801
Pollution Hotline: 1800 064 567Non-compliance reporting for holders of Waste Discharge Licences, Environment Protection Licences and/or Environment Protection Approvals. Environmental Authorisations
Phone: 08 8924 4218
Email: waste@nt.gov.auDuty to notify under section 14 of the Waste Management and Pollution Control Act. Pollution Hotline: 1800 064 567
Email: pollution@nt.gov.au -
Common issues and concerns where NT EPA is not the appropriate responsible agency.
Issue or concern Contact details Agriculture and veterinary chemicals - spray drift Department of Primary Industry and Resources
Phone: 08 8999 2344 (B/h) / 0448 762 595 (A/h)
Email: chemicals@nt.gov.auAsbestos - human health issues Department of Health
Phone: 1800 095 646Asbestos - in the workplace NT WorkSafe
Phone: 1800 019 115
Email: ntworksafe@nt.gov.auFish Kills Department of Primary Industry and Resources
Phone: 1800 891 136Food safety Department of Health
Phone: 1800 095 646Injured marine wildlife Department of Environment and Natural Resources
Phone: 1800 453 941Litter on council land Contact your local council Litter on Crown land Land Administration – Crown Land
Phone: 08 8999 6886Noise - civil/private aircraft Air Services Australia
Phone: 1300 302 240
Web: airservicesaustralia.com/aircraftnoiseNoise - military aircraft Department of Defence
Phone: 1300 333 362
Web: defence.gov.au/aircraftnoiseNoise - barking dogs, birds Contact your local council Noise - domestic arguments
non-life threateningNT Police
Phone: 131 444Noise - excessive vehicle and motorcycle Department of Infrastructure, Planning and Logistics
Contact a Transport Inspector in your region.
Go to nt.gov.au/driving/rego/vehicle-inspections/inspection-facilitiesNoise - licensed venues and patron noise NT Licensing Commission
Phone: 1800 193 111
Web: licensingcommision@nt.gov.auNoise - party noise and anti-social behaviour NT Police, Fire and Emergency Services
Phone: 131 444Noise - vehicle and property alarms NT Police, Fire and Emergency Services
Phone: 131 444Poison Poisons Information Centre
Phone: 13 11 26Sewage Power and Water Corporation
Phone: 1800 245 090
Web: customerservice@powerwater.com.auSmoky motor vehicles Department of Infrastructure, Planning and Logistics
Contact a Transport Inspector in your region. Go to nt.gov.au/driving/rego/vehicle-inspections/inspection-facilitiesView a printable version of these contacts PDF (98.4 KB).